A year ago, we expected the financial impact of the COVID-19 pandemic to increase during 2021 compared to the previous year. And that was before the arrival of the delta and omicron variants of the virus. COVID-19 is indeed a global pandemic, but it’s also local. Last year, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) saw eight of the highest months of medical claims in the company’s history. Claims and medical expenses reached an all-time high … Continue reading “Record-High Claims in 2021 Reflect COVID-19’s Impact on North Carolina”